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Customer Care

Our vision is to to spread joy and creativity through our unique and quirky handmade pottery and ceramics, bringing a touch of whimsy to every home.

Our mission statement here at SavvyLee Ceramics, our mission is to create one-of-a-kind, handcrafted pottery and ceramics that add a playful and personal touch to your everyday life. We strive to inspire creativity, spark conversations, and make you smile with our whimsical designs. With attention to detail and a passion for craftsmanship, we aim to provide high-quality products that bring joy and a sense of individuality to your home..

We are committed to providing excellent customer service to our customers. We have a zero-tolerance policy for poor customer service. This policy applies to all employees/staff/customers.

We expect all employees/staff/customers to be polite, professional, and courteous.

If you have any questions about this policy, please contact

Thank you for your cooperation.

Wholesale Inquiries

Any studios that would like to inquire about a wholesale on bisque only mold creation pieces please email in order to begin the process for large order bisque only of mold creations.

Shipping price for large orders will be based on weight and a 15% discount will be provided for purchases over $500.

The shipping policy is the same for wholesale as for personal purchases, please view our shipping policies prior to making a purchase to know the terms and conditions.

Payment Methods

We accept the following payment methods on our Site:

- Credit / Debit Cards

-Apply Pay and Google Pay

- Offline Payments (for in person vendor events only)

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 

Terms and Conditions

The terms and conditions (the "Terms and Conditions") govern the use of (the "Site). This Site is owned and operated by Savannah Rubio. This Site is an ecommerce website. 

By using this Site, you indicate that you have red and understand these Terms and Conditions and agree to abide by them at all times. 

Intellectual Property

All content published and made available on our Site is the property of Savannah Rubio and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. 


When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security  and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. 

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. 

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site

The following goods are available on our Site:

- Ceramics;

- Pottery; and

- Art Pieces

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. however, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all good we provide. You agree to purchase goods from our Site at your own risk. 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. 

Consumer Protection Law:

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of that legislation will apply. 

Limitation of Liability

Savannah Rubio and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages. liabilities and expenses including legal fees from your use of the Site. 


Except where prohibited by law, by using this Site yo indemnify and hold harmless Savannah Rubio and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. 

Applicable Law

These Terms and Conditions are governed by the laws of the State of Texas.

Additional Terms

Due to the nature of glaze and pottery as well as these pieces being handmade items some differences may appear to each unique piece even if multiples of the same are ordered. 


If at any time any of the provisions set forth in these Terms and conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid. 


These Terms and Conditions may be amended from time to time in order to maintain complaisance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will post a notice to our Site if there are any changes to the Terms and Conditions for up to 4 weeks after the change.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:


Payment Methods
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